Shielding Support in East Renfrewshire

Shielding is for people, including children, who are at very high risk of severe illness from Coronavirus (COVID-19). Residents within this group were sent a letter from the Scottish Government Chief Medical Officer advising to quarantine for at least 12 weeks. Since 31 July, shielding for extremely vulnerable people has been paused.

*Important update*
: From Tuesday 22nd September, new restrictions are coming into place across Scotland. This is to prevent the further spread of the virus.

Questions and Answers from The Scottish Government outline what these new restriction mean for people who had been shielding:

No. The Scottish Government are not advising people to start shielding again. It is important to strictly follow guidance on physical distancing, face coverings and regular handwashing. You may want to also consider the number of people you are in contact with. 
You will be contacted by Test and Protect if you have tested positive or have been in close contact with someone who has tested positive. You should follow the instructions and self-isolate. Your local authority can offer essential practical support if it’s required – for example help with delivery of food and other essentials. A new financial support payment of £500 will become available for workers on low incomes who aren’t able to work at home.

Those of you who are at highest risk from coronavirus will be feeling particularly anxious. Keeping you safe is at the forefront of decision-making. We know that shielding has had a huge negative impact on people’s mental and physical health. These new restrictions are designed to help reduce the spread of the virus in our communities and are an extra level of protection for you. Introducing these restrictions is the best way to protect you. Please continue to follow the guidance for the general population with great care. The Scot Gov will keep this under review.

The Scottish Government want schools to be able to stay open. Restricting the hospitality sector and taking other measures will allow this to happen. It is vital that everyone follows these measures to ensure that schools can remain open. 
The Scot Gov have not changed their advice for those on the shielding list. This includes children and young people. This means that children who are on the shielding list can still attend school – unless their clinician has advised them otherwise. Children living with someone else on the shielding list can also continue to go to school.
As with all government’s shielding advice, they will keep this under review. 

The Scot Gov continue to urge all employers to support staff to work from home wherever possible. They ask employers to take particular account of those who were shielding. 
For those who are unable to work from home, there is a tool available which employers should use to help assess the risk to you in the workplace which can be found at

Remember to strictly follow the FACTS advice:

  • Face coverings – wear a face covering in shops and on public transport
  • Avoid crowded places
  • Clean your hands regularly
  • Two metre distance – maintain physical distancing from people outwith your household
  • Self-isolate and book a test if you have symptoms

To help keep yourself safe, you can visit our Shielding web pages for more information at:

From Tuesday 22nd September, new restrictions are coming into place across Scotland. This is to prevent the further spread of the virus.

  • Do not meet indoors at home with people who are not in your own household or extended household. You can continue to meet with up to 6 other people outdoors from two households in total (your own household and one other).
  • Pubs, bars and restaurants will now close at 10pm.
  • If anyone is identified as a close contact of someone who has tested positive for COVID-19 (in other words, has been less than 2 metres away for 15 minutes or more), they and all those in their household group must self-isolate for 14 days.
  • Avoid car sharing and reduce use of public transport where possible.
  • Schools and nurseries will remain open.

Further guidance on national restrictions can be found at

The Scottish Government will continue to monitor the situation and will review these restrictions in three weeks’ time. The First Minister will make a further statement. You will also receive an alert via the text alert service if you are signed up to this service.

If cases continue to rise, The SG will not hesitate to take further action if needed. They will also let you know as soon as possible if they need to make any changes to the shielding guidance. This will be available online and via the text alert service. If you were to be asked to start shielding again, The Scot Gov will contact you to provide advice and support.

If you have not already signed up, you can do so by texting your 10 digit CHI number to 07860 064525. You can find your CHI number on the shielding letter you have received.

There is lots of information which is updated regularly at including information on case numbers from Public Health Scotland. Public Health Scotland’s dashboard can be used to:

  • see where COVID-19 cases in Scotland are growing or reducing over time
  • find out more about the number of cases in your local council or health board area by filtering the dashboard’s data

The Scot Gov working to create a tool that will help you access data about infection rates in your area.  They will update you on this soon.
The Scottish Government also publishes a ‘modelling the epidemic’ report each week which can also be found through The first page of these reports contains a summary of the report’s key points. This includes current estimates of the R number in Scotland and the growth rate of infections.
Localised outbreaks have now become more generalised across the country with increases in most local authority areas.

No. The new restrictions will not affect people’s ability to leave their house and attend an appointment for a seasonal flu vaccination. Both you and your household members will be offered a free flu vaccination this year.

It is important you get your flu jag for three reasons:

  1. Flu can be serious and life threatening. Every year thousands of people in Scotland are hospitalised with flu. People with health conditions are 18 times more likely to die from flu than those without health conditions.
  2. To reduce the risk of spreading flu to friends and family.
  3. To help our NHS avoid the pressure that a spike in seasonal flu would put on top of COVID-19.

Local Support:

Community Hub

Voluntary Action East Renfrewshire, together with East Renfrewshire Council and Health & Social Care Partnership are operating a Community Hub phone line for local people and organisations looking for support, signposting and community information.

If you are isolated without a family, friends or neighbours to help or looking for information about what supports are available within the community contact us Monday to Friday, 10-3pm:

  • call: 0141 876 9555
  • email:

Initial Contact Team:
Any health and social care enquiries; needing help to manage at home alone, worried about a loved one or neighbour that needs care please contact:

  • 0141 800 7850

Customer First:

All council enquiries from bin collections to council tax, please contact:

  • 0141 577 3000/0001